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Cafe/Store Manager (Raleigh) LFBS - Raleigh Creekside

Cafe/Store Manager (Raleigh)

Full Time • LFBS - Raleigh Creekside
Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
Summary of Benefits:
  • Medical Insurance
  • Dental/Vision Coverage
  • Long Term/Short Term Disability
  • Employee Life Insurance and Accidental Death & Dismemberment
  • Paid Time Off
  • Other Great Perks (Free Bread, store discounts, meal discounts) 
Essential Duties:
  • Team: Manage café staff. Promote a positive work environment that encourages engagement, motivation, and productivity. Manage and execute interviewing, hiring, coaching, training, and developing staff for you location. Identify staff goals and objectives, set clear expectations and monitor.
  • Partner with HR to address people issues. Always embody La Farm values through action, example and communication: Exceed Customer Expectations, Quality, Dignity,
  • Community, Learning, Teaching and Innovation.
  • Product: Ensure product freshness and presentation.  Ensure staff engages verbally with each customer and effectively sells through product quality and presentation.
  • Sales and Service: Increase sales to meet and exceed company goals. Achieve sales, food cost and expense objectives. Maximize sales through café atmosphere, du jour features, and consistent product quality and presentation. Ensure superior standards of customer service and act as Brand Ambassador.
Other Essential Duties:
  • Assist Operations Manager in directing, controlling, and executing bakery operations to La Farm systems, policies, and procedures for your store location.
  • Manage labor schedules to ensure objectives are met for café.
  • Enforce staff training and certifications completed according to specified manuals and/or checklists.
  • Ensure system execution and ticket times are met and/or beat.
  • Oversee FOH and BOH
  • Ensure overall unit safety and sanitation goals and policies.
  • Maintain grade “A” or better by beating health and sanitation inspection standards.
  • Oversee overall café atmosphere including lighting, music, and cleanliness.
  • Oversee repair and maintenance of facility.
  • Order food products.
  • Uphold company standards and policies for opening/closing.
  • Ensure safe working conditions and comply with all laws.
  • Address and manage staff questions, grievances, and concerns; elevate to senior management as needed.
  • Ensure accuracy of reporting (sales, production schedules, waste sheet, ticket times, and facility R&M).
  • Forecast, oversee, and manage food/product costs, labor costs, and other controllable costs (including smallwares & cleaning supplies) of unit operations to adhere to budget while increasing productivity and efficiency.
  • High level of cash handling and safe access.
  • Other Duties: The statements contained herein reflect general details of the job’s principal functions, knowledge and skills requirements, and scope of responsibility, but should not be considered an all-inclusive listing of job requirements. Individuals may perform other duties as assigned or needed.
Experience, Knowledge, Skills, and Abilities:
  • Previous food service management experience.
  • Analytical ability and math proficiency to monitor profitability, process and analyze financial information of daily operations.
  • Demonstrate Microsoft Excel and Word proficiency.
  • Ability to solve business related problems quickly and efficiently.
  • Excellent organizational skills (detail oriented, goal oriented, follow through).
  • Great relationship building skills and demonstrated positive demeanor as a team player.
  • Exceptional customer service skills and demonstrated sense of urgency to serve every customer.
  • Ability to work in fast paced environment and multitask.
  • Flexibility required: Weekends required, holiday work required, two days off (not consecutive).
  • Strong verbal communication skills.
  • Ability to develop constructive and cooperative working relationships with others.
Essential Physical Demands:
  • Ability to bend and lift 50 lbs.
  • Ability to stand on feet for long periods of time.
Compensation: $59,000.00 per year




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Summary of Benefits

MEDICAL INSURANCE
La Farm offers medical insurance through Blue Cross Blue Shield of North Carolina. Employees may choose from the plans: Choice Plus Plan: A high deductible health plan that allows you to enroll in a health savings account (save pretax dollars for use on medical expenses not covered by insurance. Choice Plus Direct Plan: A buy-up plan, where you pay a co-pay at your doctor’s office while meeting a lower deductible.
DENTAL COVERAGE
La Farm offers a dental plan through MetLife to all eligible employees and their family members. Coverage includes preventative care, major dental care, and orthodontia care.
VISION COVERAGE
Vision coverage is offered through MetLife to all eligible employees and their family members. Coverage assists with the cost of eye exams, lenses, frames and contact lenses.
LONG-TERM DISABILITY and SHORT-TERM DISABILITY
Long-Term and Short-term disability plans are an optional benefit and paid by employees through payroll deduction. This benefit applies to non-work-related injuries and illnesses. Short-Term disability covers 60% of your base salary to a maximum of $1,000 per week, for up to 26 weeks. There is a 14-day waiting period. Long-Term disability covers the portion of your base salary you select starting at 27 weeks up to federal retirement age.
EMPLOYEE LIFE INSURANCE and ACCIDENTAL DEATH & DISMEMBERMENT (AD&D)
La Farm offers basic life insurance for employees that is a 100% employer-paid benefit equal to your annual salary. Additional life insurance options are available for employees, spouses, and dependents. Employees are responsible for the cost of these voluntary options.
PAID TIME OFF (PTO)
Paid Time Off (PTO) provides employees the flexibility to use time off to meet personal needs. An employee is eligible to accrue PTO if he/she works a minimum of 30 hours per week and has completed 90 days of continuous employment.
OTHER GREAT PERKS
Free bread! At the end of your shift, we want you to go home with a loaf of bread. It is our way to say thank you for helping provide a great product and service for our families and community. Employee Assistance Program (EAP) – A program that offers confidential help for personal and professional issues that may interfere with your sense of well-being and productivity. The EAP is offered at no cost to employees. 10% discount on all items in our store La Farm meal discounts Free cooking classes (when space is available)