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Barista/Downtown LFBS - Downtown Cary

Barista/Downtown

Full Time • LFBS - Downtown Cary
Summary of Benefits:
  • Medical Insurance (PPO/HDHP)
  • Dental/Vision Coverage
  • Long Term/Short Term Disability
  • Employee Life Insurance and Accidental Death & Dismemberment
  • Paid Time Off
  • Other Great Perks (Free Bread, EAP, store discounts, meal discounts) 
  • Tip pool for hourly associates for hours worked in the day.
Essential Duties:
  • Team: Embody La Farm values through action, example, and communication: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching, and Innovation.
  • Customer Service: Ensure and exude world-class customer service and sales to internal and external customers. Includes saying “bonjour” (hello) to every customer. Engage verbally with each customer and effectively sell through product knowledge and suggestive selling. Follow the CARE acronym and greet customers within 15 seconds.
  • Product Knowledge: Actively demonstrates expertise and skillfully creates coffee, expresso, latte, teas and other specialty drinks on and off menu. Knows types of coffee used and flavor notes to help sell and upsell.
Other Essential Duties:
  • Operations Systems & Procedures
  • Prepare specialty coffee drinks (including latte art) on demand in a fast-paced environment.
  • Demonstrate expertise in equipment and tools: machines, brewers, grinders, etc.
  • Ensure proper orders are made efficiently to execute ticket time goals.
  • Deliver coffee and food orders to customers, ensuring to confirm orders.
  • Assist in pre-busing and busing tables throughout shift.
  • Prepare syrups from scratch.
  • Open, close and maintain coffee station: full fresh hot coffee, fresh cold creams, full condiments, and packaging, clean and organized, stock backup below.
  • Answer the phone to La Farm standards.
  • Complete daily checklists.
  • Perform side work as necessary.
  • Ensure overall unit safety and sanitation goals and policies.
  • Maintain grade “A” or better by beating health and sanitation inspection standards.
  • Uphold company standards and policies for opening/closing.
  • Ensure safe working conditions and comply with all laws.
  • Other Duties as Assigned: The statements contained herein reflect general details of the job’s principal functions, knowledge and skills requirements, and scope of responsibility, but should not be considered an all-inclusive listing of job requirements. Individuals may perform other duties as assigned or needed.
Experience, Knowledge, Skills, and Abilities:
  • Exceptional customer service skills and demonstrated sense of urgency to serve every customer.
  • Experience with customer service and/or food service preferred.
  • Passion for great coffee (must be able to drink coffee).
  • Experience with a manual espresso machine.
  • Ability to solve business related problems quickly and efficiently.
  • Great relationship building skills and demonstrated positive demeanor as a team player.
  • Ability to work in fast paced environment and multitask.
  • Flexibility required: Weekends required, holiday work required, two days off (not consecutive).
  • High attention to detail.
  • Ability to develop constructive and cooperative working relationships with others.
  • Multi-lingual a plus.
Essential Physical Demands:
  • Ability to bend and lift 25 lbs.
  • Ability to stand for extended periods of time.
Compensation: $12.00 - $14.00 per hour




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Summary of Benefits

MEDICAL INSURANCE
La Farm offers medical insurance through Blue Cross Blue Shield of North Carolina. Employees may choose from the plans: Choice Plus Plan: A high deductible health plan that allows you to enroll in a health savings account (save pretax dollars for use on medical expenses not covered by insurance. Choice Plus Direct Plan: A buy-up plan, where you pay a co-pay at your doctor’s office while meeting a lower deductible.
DENTAL COVERAGE
La Farm offers a dental plan through MetLife to all eligible employees and their family members. Coverage includes preventative care, major dental care, and orthodontia care.
VISION COVERAGE
Vision coverage is offered through MetLife to all eligible employees and their family members. Coverage assists with the cost of eye exams, lenses, frames and contact lenses.
LONG-TERM DISABILITY and SHORT-TERM DISABILITY
Long-Term and Short-term disability plans are an optional benefit and paid by employees through payroll deduction. This benefit applies to non-work-related injuries and illnesses. Short-Term disability covers 60% of your base salary to a maximum of $1,000 per week, for up to 26 weeks. There is a 14-day waiting period. Long-Term disability covers the portion of your base salary you select starting at 27 weeks up to federal retirement age.
EMPLOYEE LIFE INSURANCE and ACCIDENTAL DEATH & DISMEMBERMENT (AD&D)
La Farm offers basic life insurance for employees that is a 100% employer-paid benefit equal to your annual salary. Additional life insurance options are available for employees, spouses, and dependents. Employees are responsible for the cost of these voluntary options.
PAID TIME OFF (PTO)
Paid Time Off (PTO) provides employees the flexibility to use time off to meet personal needs. An employee is eligible to accrue PTO if he/she works a minimum of 30 hours per week and has completed 90 days of continuous employment.
OTHER GREAT PERKS
Free bread! At the end of your shift, we want you to go home with a loaf of bread. It is our way to say thank you for helping provide a great product and service for our families and community. Employee Assistance Program (EAP) – A program that offers confidential help for personal and professional issues that may interfere with your sense of well-being and productivity. The EAP is offered at no cost to employees. 10% discount on all items in our store La Farm meal discounts Free cooking classes (when space is available)